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FAQ's

Why not join our members?

If you register today we'll send you a welcome email with a discount code for 10% off your first purchase plus you'll be updated first of any new promotions we run in the future.

What are the Delivery Options?

We offer Standard Shipping 3-4 days - Royal Mail 1st Class or Priority Shipping 1-2 days - Royal Mail (Signed For). We offer free Standard Shipping on orders over £29. In store collection is also available from the Lakeview Spa.

What are the payment options?

We use Paypal as our payment gateway so we are able to accept the majority of credit, debit & charge cards plus Paypal.

Do you offer gift cards?

For a wide range of gift vouchers please visit our hotel website here

What is your return policy?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Do you send samples?

Yes we do send samples skincare beauty products with each order but it can be subject to availability of the sample stock at the time of order.

 
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About us

Our online store was created out of the disruption of the Covid 19 pandemic. Our store allows us to provide additional services to our loyal guests and members of the Lakeview Spa whilst providing a new avenue to meet future customers & guests.